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Articles by Deborah Van Huis
The Power of "Thank You"
One of the best ways to motivate your team members, whether they're employees or consultants, is by saying "Thank You."
The motivational power of appreciating someone's work is proven time and time again in job satisfaction surveys. Employees rank being appreciated at their job as more important than the amount they earn when it comes to overall job satisfaction.
Once the word gets out that you appreciate hard work, and express that appreciation, other team members will be motivated to start putting forth the effort necessary to be thanked.
Here are some ways to add impact to your thank you:
- Recognize what the team member has accomplished publicly. For example, send the employee an email and copy your boss. Use Twitter, your blog and Facebook to recognize their good job. Comment on their work on LinkedIn.
- The uniqueness of a handwritten note will not go unnoticed. Send a thank you note but not to the team member. Send it to their boss, spouse or child. Your thank you will have a much bigger impact if you express your appreciation to someone who may have sacrificed while your team member was working on your project.
- Have your boss recognize the employee or team member. Recognition can be in the form of a phone call, email or memo. If the team member being recognized is outside the company have your boss call their supervisor.
- Write a brief article or notice to a trade organization or magazine to broadcast the quality of your team member's work. Consider putting something in your company's newsletter or other communication tool.
- When thanking consultants or sub-contractors that are used on an ongoing basis, consider sending a gift basket, edible treats or flowers. If you decide to use this type of gesture make sure you do it at an off-peak time when their office isn't overwhelmed with cards or gifts (like the Christmastime holidays). Consider sending your thank you at Thanksgiving, Halloween, Fourth of July, etc. Or don't coordinate your thank you gift with a holiday at all.
- Don't forget to recognize other team members like public officials that took part through plan approvals or inspections. Their contributions are rarely recognized. Even though they aren't paid members of your team, their contributions do make a significant impact on the success of your project. Keep in mind that there may be restrictions in place that prevent public officials from accepting gifts but the goodwill value of a thank you is priceless.
- Recognition doesn't necessarily have to relate to the work that consultants or sub-contractors are doing for you. Keep an eye out for news about their company either online or in print. Send a note acknowledging whatever the accomplishment was (company growth, project completion, promotion, etc.)
- If possible, invite sub-contractors' and consultants' employees to celebratory events related to your successful project. Include not only the employees that worked on the project but their boss and support staff. Quite often consultants' support staff doesn't get a chance to see the end result of their work and input.
- Be original. Make your thank you memorable so that its impact will be long lasting.
- Don't go overboard. Be careful that you don't dilute the power of thank you by careless or excessive use.
Acknowledging a job well done will not soon be forgotten. Your team will work even harder to accomplish their goals knowing that they'll be thanked for their hard work and devotion. And, by the way, THANK YOU for taking the time to read this! For help inspiring your staff please contact me at dvanhuis@dvhexpertise.com.
Deborah Van Huis thrives on variety and complexity. She possesses a rare combination of exceptional technical expertise and considerable skill in teaching and leadership development. Her expertise in project management allows her access to an extensive network of expert professionals who can be brought together on any given project.
Deborah has experience as an instructor for the extension program for the University of California and as a presenter for conferences focused on land development, leadership training and career building. Deborah's natural enthusiasm for sharing her knowledge and experience is conveyed to her students and associates through a variety of teaching methods. She has created seminars and programs for a variety of topics including leadership development.
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